Requests for content alteration and takedown

	Government requests	14
	Other	347

Government requests breakdown

The Right to Erasure, or Right to be Forgotten, is a right under the laws of various countries that allows individuals to request that certain information relating to them be delisted or removed.

When we receive a Right to Erasure request regarding project content, we first direct the requester to experienced project volunteers, who routinely handle most requests to change content on the projects. Wikimedia projects have guidelines for content about living persons, and the volunteer community can review the guidelines and work with the requester to address their concerns.

When we receive a request relating to a user account, we provide the user information on the community-driven vanishing process. See the account-related requests section below for more detail on these requests.

We believe in a Right to Remember. Everyone should have free access to relevant and neutral information of public concern; delisting and removing such content from the internet harms our collective ability to remember history and understand the world. In October 2016, we filed a petition to intervene in Google’s appeal of a French administrative order that would expand such delistings from the European Union to all global domains. In March 2020, following a ruling by the European Court of Justice limiting the geographic scope of such removals, the French court quashed the order, and the French agency behind it has adjusted its position.

* Please note that this information only reflects requests made directly to us. Wikimedia project pages continue to disappear from search engine results without any notice or request to us. We have a dedicated page where we post notices of delisted project pages that we have received from the search engines who provide such information as part of their own commitments to transparency.

Many of the requests we receive ask for changes to project content, or request that we provide data about our users. However, some requests pertain to user accounts.

Account deletion

When we receive a request to delete a user’s account, we provide the user information on the community-driven vanishing process. Prior to July 2019, account deletion requests were reported in the “Right to Erasure” section. We are now reporting these requests separately in order to give users additional clarity on the types of requests we receive.

Unblock Requests

On occasion, a user who has been blocked by the community may contact the Foundation to request that we take action to reverse the block. The Foundation supports the community’s ability to issue blocks in order to protect users and the projects, and appeals to us when a user has been blocked for disruptive behavior will not result in reinstatement.

Continue reading →